When we moved to our new house, we decided to retain the PLDT landline and DSL connection of the previous owner as we wanted to try another ISP as we are really not that happy with our Smart Bro subscription.
But for the past five months that we have been using PLDT DSL, we got headaches rather than better service. The internet connection is very slow especially if we are using the Internet all at the same time. If my husband or my sister watches video streaming, the other connections will be affected that I can’t even open Yahoo mail. Their service is down at least once a month and the down time will be for several days and sometimes weeks (3 weeks was the longest we experience with them with no Internet connection). Their customer service also is not commendable as I can’t get any decent solution from them every time I call for technical support or report any problem.
That is why when we experience a downtime again last week, I decided that we had enough and the P1700 that I am paying them monthly is not worth it with the service that I am getting from them.
So I called Globe and applied for a new Internet connection. DSL is not serviceable in our area and so we have no choice but to try Wimax. It uses 4G technology and they claim that they are the first to introduce this in the country. We got the bundle package with a landline and 1 MBPS of Internet connection. They also gave us a promo since we are switching from PLDT, and we will get 50% off on our monthly fee for 1 year. That is a big saving as we only have to pay P650 per month compared to P1700 that I am paying with PLDT.
Globe technician went to our house last Sunday for the installation but they have to come back the next day as something has to be configured in the modem. Hubby was able to connect the router to the modem and we were able to try surfing for a few minutes and the speed looks promising.
Hopefully, we really made the right choice in switching from PLDT to Globe.
But for the past five months that we have been using PLDT DSL, we got headaches rather than better service. The internet connection is very slow especially if we are using the Internet all at the same time. If my husband or my sister watches video streaming, the other connections will be affected that I can’t even open Yahoo mail. Their service is down at least once a month and the down time will be for several days and sometimes weeks (3 weeks was the longest we experience with them with no Internet connection). Their customer service also is not commendable as I can’t get any decent solution from them every time I call for technical support or report any problem.
That is why when we experience a downtime again last week, I decided that we had enough and the P1700 that I am paying them monthly is not worth it with the service that I am getting from them.
So I called Globe and applied for a new Internet connection. DSL is not serviceable in our area and so we have no choice but to try Wimax. It uses 4G technology and they claim that they are the first to introduce this in the country. We got the bundle package with a landline and 1 MBPS of Internet connection. They also gave us a promo since we are switching from PLDT, and we will get 50% off on our monthly fee for 1 year. That is a big saving as we only have to pay P650 per month compared to P1700 that I am paying with PLDT.
Globe technician went to our house last Sunday for the installation but they have to come back the next day as something has to be configured in the modem. Hubby was able to connect the router to the modem and we were able to try surfing for a few minutes and the speed looks promising.
Hopefully, we really made the right choice in switching from PLDT to Globe.
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